Custom Automation & Internal Tools
Most commerce teams lose a day a week to work that is repetitive, rule-based and well documented in someone spreadsheet. That is the work we automate first.
The problem
The expensive part is not the task, it is the context switch
Reconciling feeds, chasing disapprovals, pulling weekly reports and re-keying supplier data are individually small. Together they fragment the attention of the people you hired for judgement.
We automate by observation: sit with the team, watch the actual week, and build the two or three tools that remove the most interruptions rather than the most hours on paper.
What you actually get
Every engagement ships these. No line items you cannot point at.
Operating dashboards
One screen per team with the numbers they act on, wired to live sources rather than a Monday export.
Ops automation
Scheduled jobs for reconciliation, alerting and data hygiene, with failure notifications that reach a human.
Internal tools
Small purpose-built interfaces for the tasks your platform admin makes unreasonably slow.
Handover and docs
Source-available code, documented, deployable by your team. No black boxes on a retainer.
Typical outcomes
0 hrs
Median weekly hours returned per ops team
0 weeks
Median time from brief to a tool in production
−0%
Reduction in manual data touches
How we run it, week by week
Shadow the week
We observe the real workflow, count interruptions, and rank candidates by attention recovered.
Thin slice
The smallest useful version ships first, so value arrives before the spec can drift.
Harden
Error handling, alerting and permissions added once the tool is proven in real use.
Yours to own
Repo, docs and deployment handed to your team, with an optional support window.
Stack we work in
Platform-agnostic. We work in whatever you already own and tell you honestly when it is the constraint.
Questions buyers ask us
Yes. Repository, documentation and deployment are yours, and nothing we build requires us to keep running it.